‘Shockingly bad’: Nissan Leaf drivers voice anger over app shutdown
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<p>Carmaker’s decision to drop NissanConnect EV app on relatively recent cars fuels warnings from experts</p><p>Owners of some Nissan Leaf electric vehicles are angry after the carmaker announced it would shut down an app that lets them remotely control battery charging and other functions.</p><p>Drivers of Leaf cars made before May 2019 and the e-NV200 van (produced until 2022) have been told that the NissanConnect EV app linked to their vehicles will “cease operat
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‘Shockingly bad’: Nissan Leaf drivers voice anger over app shutdown Carmaker’s decision to drop NissanConnect EV app on relatively recent cars fuels warnings from experts Owners of some Nissan Leaf electric vehicles are angry after the carmaker announced it would shut down an app that lets them remotely control battery charging and other functions. Drivers of Leaf cars made before May 2019 and the e-NV200 van (produced until 2022) have been told that the NissanConnect EV app linked to their vehicles will “cease operation” from 30 March. This means they will lose remote services, including turning on the heating, and some map features. Experts said they expected other drivers to experience similar problems in future as “connected cars” – vehicles that can connect to the internet – get older. One driver and Guardian Money reader, Alan Clucas, said he was upset by the switch-off, adding that some of the affected vehicles were less than four years old. “I think Nissan should do better,” he said. Talking about his seven-year-old Leaf, Clucas said the “most annoying thing will be not being able to smart-charge the car or remotely warm it up on frosty mornings”. He added: “We could previously check the charge levels from a mobile phone.” Other affected motorists have been discussing the matter online. “Looks like going forward, only paid-for remote connectivity will be supported,” said one, adding that it was “amazing” that Nissan “only supported a core EV feature for seven years. Considering average car can last for 12-plus years, that is shockingly bad.” Another driver added: “My car is almost 10 years old now, but those with an early 2020 model won’t be too happy that their not-even seven-year-old car is having remote access removed with a month’s notice.” Nissan faced criticism in 2024 when it dropped the first generation of Leaf cars after the switch-off of the UK’s 2G network. The carmaker said the latest move was because the app could not be “upgraded to support fut...
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