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We found out we'd bought fake flights at check-in
| United Kingdom | politics | ✓ Verified - bbc.com

We found out we'd bought fake flights at check-in

A couple turned up at Heathrow Airport ready to fly - only to learn they had lost more than £2,500.

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We found out we'd bought fake flights at check-in 1 hour ago Share Save Isaac Ashe and Simon Ward , East Midlands Share Save A couple who lost more than £2,500 on a trip they had been planning for eight years only found out they had been scammed when they arrived packed and ready to fly at Heathrow Airport. Dinesh, 80, and Shashikala Jansari, 78, from Leicester, believed they had booked their two-month trip to visit relatives in Gujarat, India, through travel company Expedia, and had not suspected they had been tricked until arriving at the airline check-in desk. "My husband was just standing there, we were shocked," said Shashikala. "I just thought, what shall I do?" Now the couple are warning others in their position to be aware scammers "are everywhere" and to seek help if you are not confident online. The Jansaris are no strangers to travel. The couple, who moved from Uganda to Leicester more than 50 years ago , owned a property in India, which they sold before the Covid-19 pandemic. They had previously arranged their trips abroad through a travel agent, but having planned to return to the country for eight years, Dinesh decided to instead shop around online for a cheaper deal. Chatting on WhatsApp He said he thought he was dealing with reputable website Expedia, but instead had ended up on a fake page that then moved his inquiry on to a WhatsApp conversation with an account called Fly Expedia. The scammer asked for a direct bank transfer of £2,502, meaning the protections that come from using a credit card do not apply . "It was a very good deal," Shashikala said. "And the name said Expedia, which my husband had heard about. "I don't know how [the scammer] got his number, but he started chatting on WhatsApp, and my husband booked with them." The couple booked a separate coach to the airport, which was cancelled at short notice, so their son drove them from Leicester to the London airport. Shashikala said: "When we reached Heathrow and went to the counter, the g...
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