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Revolut fined in Italy over misleading fee information in adverts
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Revolut fined in Italy over misleading fee information in adverts

Competition watchdog singles out advertisements suggesting customers could trade with no commission

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Revolut

Revolut

British multinational neobank

Revolut Group Holdings Ltd, known as Revolut, is a global financial technology company headquartered in London and founded in July 2015 by Nik Storonskiy and Vlad Yatsenko. As of 2025, Revolut operates in over 48 countries and has 65 million customers. It was valued at $75 billion in November 2025.

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Italy

Italy

Country in Southern and Western Europe

Italy, officially the Italian Republic, is a country in Southern and Western Europe. It consists of a peninsula that extends into the Mediterranean Sea, with the Alps on its northern land border, as well as nearly 800 islands, notably Sicily and Sardinia. Italy shares land borders with France to the...

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Revolut

Revolut

British multinational neobank

Italy

Italy

Country in Southern and Western Europe

Deep Analysis

Why It Matters

This news is important because it highlights regulatory scrutiny over fintech companies' advertising practices, which can mislead consumers about costs and erode trust in digital banking. It affects Revolut's customers in Italy who may have been misinformed about fees, potentially impacting their financial decisions and trust in the service. The fine also signals to other fintech firms that regulators are enforcing transparency, which could lead to stricter advertising standards industry-wide and influence consumer protection in the rapidly growing digital finance sector.

Context & Background

  • Revolut is a UK-based fintech company offering banking services like currency exchange and digital payments, with millions of users globally.
  • Italy's financial regulator, the Bank of Italy or other authorities like AGCM, has previously fined companies for misleading advertising to protect consumers.
  • Fintech firms often face regulatory challenges as they expand internationally, balancing innovation with compliance across different jurisdictions.

What Happens Next

Revolut may appeal the fine or adjust its advertising practices in Italy to comply with regulations, potentially leading to clearer fee disclosures. Other regulators in Europe could review Revolut's ads, prompting broader changes to its marketing strategies. The company might also face increased scrutiny in future expansions, with possible deadlines for compliance updates within months.

Frequently Asked Questions

What did Revolut do wrong in Italy?

Revolut was fined for providing misleading fee information in its advertisements, which could have deceived consumers about the true costs of its services, violating Italian advertising and consumer protection laws.

How much was the fine and who imposed it?

The article does not specify the fine amount or the exact regulator, but it was likely imposed by an Italian authority such as the Bank of Italy or AGCM, based on similar past cases involving financial misconduct.

Will this affect Revolut users outside Italy?

While the fine is specific to Italy, it may prompt Revolut to review and potentially revise its advertising practices globally to avoid similar issues, but direct impacts on users elsewhere depend on local regulations.

What should Revolut customers do if they were misled?

Affected customers in Italy should review Revolut's updated fee information and contact customer support for clarifications; they may also report issues to Italian consumer protection agencies for potential recourse.

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Original Source
Revolut fined in Italy over misleading fee information in adverts on x (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on facebook (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on linkedin (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on whatsapp (opens in a new window) Save Revolut fined in Italy over misleading fee information in adverts on x (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on facebook (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on linkedin (opens in a new window) Revolut fined in Italy over misleading fee information in adverts on whatsapp (opens in a new window) Save Laith Al-Khalaf in London and Silvia Sciorilli Borrelli in Milan Published April 2 2026 Jump to comments section Print this page Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Revolut has been fined €11.5mn in Italy for giving customers misleading information about fees and terms for its investment products. Italy’s competition watchdog found that the fintech’s advertisements suggesting that customers could trade with 0 per cent commission and invest in fractional shares from as little as €1 were misleading. The regulator also said that Revolut had restricted some users’ accounts unfairly and had not sufficiently explained the timelines and eligibility criteria to customers when moving them from Lithuanian bank accounts, where it was awarded its European licence, to Italian bank accounts. Revolut Securities Europe UAB, a group company that offers investment services in Europe, and Revolut Group Holdings Ltd were each fined €5mn for having “failed to provide customers, including during the initial advertising engagement, with clear and comprehensive information about the presence of additional ...
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