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When to talk to AI chatbots about mental health—and when to stay far away, professionals say
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When to talk to AI chatbots about mental health—and when to stay far away, professionals say

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Some Americans are using AI chatbots for therapy. Mental health experts share when it is, and isn't, safe to use those tools for emotional support.

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Related Stories Raising Successful Kids How to use AI for parenting advice: It can be 'quite scary,' says researcher Psychology and Relationships 24-year-old started a global social media detox after personal tragedy Raising Successful Kids Ivy League-trained psychologist: No. 1 moment kids ‘learn the most’ from parents Psychology and Relationships 3 ways futurist Andreas Ekstrom says AI could reshape the next decade How to Talk to People People who are 'easy to talk to' never use these 7 phrases, says public speaking expert Health and Wellness When to talk to AI chatbots about mental health—and when to stay far away, professionals say Published Sat, Mar 7 2026 9:05 AM EST Renée Onque Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via Email VIDEO 1:53 01:53 When you should and shouldn't use AI chatbots as a therapist Health and Wellness As Americans get lonelier and lonelier , a growing number of people are getting some emotional support from artificial intelligence chatbots — and some mental health experts are concerned. "The topic of AI for therapy emotional support companionship is coming up a lot," says Leanna Fortunato , a licensed clinical psychologist and director of quality and health care innovation for the American Psychological Association. "Anecdotally, providers are talking about it, and we know from the research that people are using AI tools for that kind of support more and more." Some chatbot users accidentally fall into mental health-related conversations — by complaining about a stressful day to a digital entity that's guaranteed to listen, for example. Others may seek mental health advice from an AI chatbot that isn't a licensed professional , but is less expensive than a therapist , Fortunato says. In a health research survey of more than 20,000 U.S. adults, 10.3% of participants said they used generative AI daily. Of that group, 87.1% of them reported using the tech for personal reasons inclu...
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