Anthropic official says stopping AI usage is 'the wrong' response to AI cost concerns
Anthropic officials are cautioning companies against knee-jerk reactions to rein in AI use.Angela Jiang, head of product for the Claude Platform, said some customers are making those sorts of moves.The initial tokenmaxxing hype has morphed into a more ROI-focused moment.Top Anthropic officials are cautioning against companies cutting back on their AI use as costs increase."Something that's really top of mind for us that we kind of try to spend some time with users on is what you don't want to do is stop AI usage. That's kind of the wrong move," Angela Jiang, head of product for the Claude Platform, recently told Sequoia Capital's "Training Data" podcast.
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Anthropic officials are cautioning companies against knee-jerk reactions to rein in AI use.Angela Jiang, head of product for the Claude Platform, said some customers are making those sorts of moves.The initial tokenmaxxing hype has morphed into a more ROI-focused moment.Top Anthropic officials are cautioning against companies cutting back on their AI use as costs increase."Something that's really top of mind for us that we kind of try to spend some time with users on is what you don't want to do is stop AI usage. That's kind of the wrong move," Angela Jiang, head of product for the Claude Platform, recently told Sequoia Capital's "Training Data" podcast. "And we do actually see some of our customers do that."Katelyn Lesse, head of platform engineering at Anthropic, said the focus on costs was part of "a normal natural cycle for companies" as they figure out the best way to deploy AI."The thing that gets dangerous is when you're kind of just like, here's a cap and you're stuck within your cap," said Lesse, who joined Jiang for the interview.Jiang said that Anthropic often finds that AI spending has "erupted" in companies where employees procure Anthropic's AI models themselves through "some kind of shadow IT." Instead of curtailing usage, she said companies can find ways to use AI more efficiently."What we try to kind of encourage our customers is like, you don't want to stop the innovation," she said. "If you are getting returns on top of this, you are shipping faster than ever before, you can run more operationally efficient — then those are gains."Lesse said it's about "encouraging innovation" while understanding the different ways to get the desired result."One is like you take Opus and you run it all night and you do something crazy," she said.
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- Anthropic officials are cautioning companies against knee-jerk reactions to rein in AI use.Angela Jiang, head of product for the Claude Platform, said some customers are making those sorts of moves.The initial tokenmaxxing hype has morphed into a more ROI-focused moment.Top Anthropic officials are cautioning against companies cutting back on their AI use as costs increase."Something that's really top of mind for us that we kind of try to spend some time with users on is what you don't want to do is stop AI usage. That's kind of the wrong move," Angela Jiang, head of product for the Claude Platform, recently told Sequoia Capital's "Training Data" podcast.
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- 1 outlet, average source rating 6.0/10.
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Anthropic official says stopping AI usage is 'the wrong' response to AI cost concerns
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