#Customer Service

Latest news articles tagged with "Customer Service". Follow the timeline of events, related topics, and entities.

Articles (7)

🇺🇸 HMRC complaints hit a five-year high — 28/02/2026 [USA]
Surge comes amid increase in number of redress payouts by tax authority
Related: #Taxation, #Government Efficiency, #Digital Transformation, #Public Sector Accountability
🇺🇸 Burger King testing AI headset that will know if workers say 'welcome' or 'thank you' — 27/02/2026 [USA]
Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers
Related: #Artificial Intelligence, #Restaurant Technology
🇺🇸 Burger King's new AI agent will listen to orders and 'coach' workers on being 'hospitable' — 27/02/2026 [USA]
Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food restaurants.
Related: #Technology, #Workplace Innovation
🇺🇸 Burger King will use AI to check if employees say ‘please’ and ‘thank you’ — 26/02/2026 [USA]
Burger King is launching an AI chatbot that will live in the headsets used by employees. The voice-enabled chatbot, called "Patty," is part of an overarching BK Assistant platform that will not only a...
Related: #AI Technology, #Fast Food Industry, #Workplace Monitoring
🇺🇸 Airlines waive change fees ahead of another monster winter storm — 21/02/2026 [USA]
American, Delta, JetBlue, United and others waived change and cancellation fees ahead of another massive winter storm.
Related: #Winter Weather, #Airline Industry, #Travel Disruptions
🇺🇸 Tigo Energy’s Green Glove program reaches 1,500 service engagements — 18/02/2026 [USA] Related: #Solar Energy, #Technology Integration, #Business Milestones
🇺🇸 Conversational Intent-Driven GraphRAG: Enhancing Multi-Turn Dialogue Systems through Adaptive Dual-Retrieval of Flow Patterns and Context Semantics — 09/02/2026 [USA]
arXiv:2506.19385v3 Announce Type: replace Abstract: We present CID-GraphRAG (Conversational Intent-Driven Graph Retrieval Augmented Generation), a novel framework that addresses the limitations of ex...
Related: #Artificial Intelligence, #Data Science