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🌐 Entity
IT service management
Management of information technology services that meet the needs of a business
📊 Rating
3 news mentions · 👍 0 likes · 👎 0 dislikes
📌 Topics
- Financial Performance (1)
- Market Response (1)
- Margin Pressure (1)
- Technology disruption (1)
- Labor market transformation (1)
- AI limitations (1)
- Financial markets (1)
- Technology sector (1)
- Investment analysis (1)
🏷️ Keywords
IT services (3) · Data#3 (1) · Revenue growth (1) · Margin compression (1) · ASX:DTL (1) · Interim results (1) · Profitability (1) · Market reaction (1) · AI (1) · software engineers (1) · Bernstein (1) · automation (1) · productivity (1) · coding (1) · job displacement (1) · Bouvet (1) · Kepler (1) · Buy rating (1) · Q4 weakness (1) · Norwegian company (1)
📖 Key Information
Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
📰 Related News (3)
🔗 Entity Intersection Graph
People and organizations frequently mentioned alongside IT service management:
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Bouvet · 1 shared articles
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Johannes Kepler · 1 shared articles -
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Bernstein · 1 shared articles
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Artificial intelligence · 1 shared articles -
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Growth · 1 shared articles
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Profit (economics) · 1 shared articles