AI chatbots have failed people in crisis. Can that be fixed?

This year alone, there have been numerous known instances—often via lawsuits—of AI chatbots (most often, OpenAI’s ChatGPT) that have gone horrifically wrong. A January lawsuit described the story of a man who took his own life after being allegedly “coached” into suicide.
Reported by 1 outlet — Ars Technica. See all sources ↓
This year alone, there have been numerous known instances—often via lawsuits—of AI chatbots (most often, OpenAI’s ChatGPT) that have gone horrifically wrong. A January lawsuit described the story of a man who took his own life after being allegedly “coached” into suicide. A college student in Georgia sued OpenAI, claiming that ChatGPT “pushed him into psychosis.” In June, a Canadian family also sued OpenAI and argued that ChatGPT agreed with the young woman’s dismissiveness when it first gave her the option to seek professional mental health advice. ChatGPT allegedly “encouraged” her to end her life, too, and she did so.Read full article Comments
Read the full report at Ars Technica ↗
Why it matters
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- What's the story?
- This year alone, there have been numerous known instances—often via lawsuits—of AI chatbots (most often, OpenAI’s ChatGPT) that have gone horrifically wrong. A January lawsuit described the story of a man who took his own life after being allegedly “coached” into suicide.
- How widely is it covered?
- 1 outlet, average source rating 7.0/10.
- When was it last updated?
- 13m ago.
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AI chatbots have failed people in crisis. Can that be fixed?
Sources1TypeCoverageArs Technica