Amazon is trying to crush class-action suits before they get started
On Friday, Amazon customers received an email alerting them to an update to the site's terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver.
Reported by 2 outlets — The Verge, Investing.com · Company News. See all sources ↓
On Friday, Amazon customers received an email alerting them to an update to the site's terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver. Amazon framed this as a "fast and efficient" way to resolve issues, but it notably would prevent customers from seeking the involvement of a judge or jury in most circumstances. Customers can still take Amazon to small claims court in certain circumstances, though payouts are often limited to a few thousand dollars.
Read the full report at The Verge ↗
Why it matters
2 outlets are covering this world story — one to watch as reporting develops.
- What's the story?
- On Friday, Amazon customers received an email alerting them to an update to the site's terms and conditions. Most notably, it stated that disputes would now be resolved through arbitration and said users agree to a class action waiver.
- How widely is it covered?
- 2 outlets, average source rating 5.5/10.
- When was it last updated?
- 12m ago.
How outlets are framing the same story
Here's how each outlet is covering the story — compare their headlines and timing at a glance.
- Coverage card2 outlets1CoverageScouting report
Amazon revives arbitration requirement, blocks new class-action claims
Sources2TypeCoverageThe Verge
Investing.com · Company News