Shake Shack customer hits 'no tip' at kiosk, then watches prices jump in viral video
The Utah man behind a viral video appearing to show prices increase at a Shake Shack kiosk after his wife declined to leave a tip says he initially didn't believe her when she told him what had happened.Brian Powell, 45, told Fox News Digital that he and his wife were waiting to catch a flight out of Salt Lake City when she purchased three milkshakes from the airport's Shake Shack location."My wife came to me after buying some shakes and said, 'They charged me more after I didn't tip,'" Powell told Fox News Digital during a Zoom interview from London, where he was vacationing with his wife. "And I thought it was a little interesting."NO TIPS, WORSE SERVICE?
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The Utah man behind a viral video appearing to show prices increase at a Shake Shack kiosk after his wife declined to leave a tip says he initially didn't believe her when she told him what had happened.Brian Powell, 45, told Fox News Digital that he and his wife were waiting to catch a flight out of Salt Lake City when she purchased three milkshakes from the airport's Shake Shack location."My wife came to me after buying some shakes and said, 'They charged me more after I didn't tip,'" Powell told Fox News Digital during a Zoom interview from London, where he was vacationing with his wife. "And I thought it was a little interesting."NO TIPS, WORSE SERVICE? RESTAURANT OWNERS WARN TREND IS 'DEGRADING' DINING EXPERIENCEPowell said he had visited the location several times before and had never noticed anything similar. Admitting that he was "a bit skeptical," Powell said he returned to the kiosk with his wife and recreated the order while recording the process on his phone."We basically went up and duplicated our order, and the same thing happened," Powell said.The video shows two of the three shakes initially listed at $5.99 each.
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- What's the story?
- The Utah man behind a viral video appearing to show prices increase at a Shake Shack kiosk after his wife declined to leave a tip says he initially didn't believe her when she told him what had happened.Brian Powell, 45, told Fox News Digital that he and his wife were waiting to catch a flight out of Salt Lake City when she purchased three milkshakes from the airport's Shake Shack location."My wife came to me after buying some shakes and said, 'They charged me more after I didn't tip,'" Powell told Fox News Digital during a Zoom interview from London, where he was vacationing with his wife. "And I thought it was a little interesting."NO TIPS, WORSE SERVICE?
- How widely is it covered?
- 1 outlet, average source rating 6.0/10.
- When was it last updated?
- 11m ago.
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Shake Shack customer hits 'no tip' at kiosk, then watches prices jump in viral video
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