Petlibro accused of “gaslighting” users over smart pet feeder outage
Petlibro founder and CEO York Wu provided more information about an outage that left users unable to control their smart pet feeders through the companion app and, in some reported cases, left them with hungry pets. Petlibro, a company owned by Shenzhen, China-headquartered firm Shenzhen Libro Technology Co., first acknowledged the outage on Tuesday at 5 am PT.
Reported by 1 outlet — Ars Technica. See all sources ↓
Petlibro founder and CEO York Wu provided more information about an outage that left users unable to control their smart pet feeders through the companion app and, in some reported cases, left them with hungry pets. Petlibro, a company owned by Shenzhen, China-headquartered firm Shenzhen Libro Technology Co., first acknowledged the outage on Tuesday at 5 am PT. At 7 pm PT on Wednesday, Petlibro said the outage was resolved. Notably, some people online reported different information at the time, and some claimed to still have problems as of August 13.
Read the full report at Ars Technica ↗
Why it matters
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- What's the story?
- Petlibro founder and CEO York Wu provided more information about an outage that left users unable to control their smart pet feeders through the companion app and, in some reported cases, left them with hungry pets. Petlibro, a company owned by Shenzhen, China-headquartered firm Shenzhen Libro Technology Co., first acknowledged the outage on Tuesday at 5 am PT.
- How widely is it covered?
- 1 outlet, average source rating 7.0/10.
- When was it last updated?
- just now ago.
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Petlibro accused of “gaslighting” users over smart pet feeder outage
Sources1TypeCoverageArs Technica