UPS CFO on the lessons learned from scaling back Amazon—and why the strategy is paying off
Scaling back business with one of its largest customers was a gamble for UPS. Now, the company’s second-quarter results suggest that bet is starting to pay off.
Reported by 1 outlet — Fortune. See all sources ↓
UPS reduced the amount of packages it delivers for Amazon. In the second quarter of 2026, the company's revenue grew 7.6% compared to the same period last year. Operating profit and margins also increased across all business segments. CFO Brian Dykes said the drawdown of Amazon volume ended at the end of Q2 and the results are starting to show the benefit of that move.
Why it matters
This shows how a major logistics company can adjust its biggest customer relationships and still improve its financial performance. Readers can see that strategic shifts in supply chains can affect company health and, indirectly, jobs and service quality.
- What did UPS do with its Amazon business?
- UPS scaled back the volume of packages it delivers for Amazon.
- How did UPS perform financially in Q2 2026?
- Revenue grew 7.6% year‑over‑year, and operating profit and margins increased across all segments.
- What did CFO Brian Dykes say about the Amazon drawdown?
- He said the drawdown ended at the end of Q2 and the results are beginning to show the strategy is paying off.
How outlets are framing the same story
Here's how each outlet is covering the story — compare their headlines and timing at a glance.
All outlets (only Fortune) frame the story in the same way, focusing on the financial results after scaling back Amazon volume.
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UPS CFO on the lessons learned from scaling back Amazon—and why the strategy is paying off
Sources1TypeCoverageFortune